Organizations should stimulate whistleblowers to submit reports, because they benefit from that. Therefore the whistleblowing procedure should be easy to find and easy to use.
The Integrity Coordinator often comes across procedures that are quite complicated and you almost need to have a law degree to thoroughly understand them. This is not necessary at all.
The standard whistleblowing procedure of The Integrity Coordinator consists of only a few bullet points and two or three paragraphs with some further explanation. We conclude with a link to an external web page where a report can be submitted or where you can find a telephone number that can be used.
As soon as a report is submitted, the investigation procedure will enter into force. This document is more comprehensive and is usually custom-made.
So there is only one portal for different types of reports and the coordinator will determine, together with the management, what the next steps will be.
It is important to have an investigation procedure in place before the first report is submitted. In The Netherlands, both the whistleblowing procedure and the investigation procedure have to be approved by the Works Council.
We can also help you communicate the whistleblowing procedure and train your employees. It is especially important for the management to know what they should or should not do when they receive a report.